Collection & Configuration

Collecting without limits. Configure effortlessly. Start monitoring in 15 minutes.

, Configuration and collection
, Configuration and collection

Deliver your
promised IT

ServiceNav adapts to your technical and business context, and boosts the growth of your activities.
Your supervision tool must be able to maintain complex environments in operational conditions and evolve at the same pace. Unlike some tools, ServiceNav is totally scalable, with a single platform (SaaS) that can monitor tens of thousands of servers. This allows you to maintain control of even the largest environments without having to segment your management efforts across multiple tools. And your catalogue of services evolves with each version of the platform to give you more data to collect.


A ready-to-use catalogue of + de 1500 service models

Ever-increasing service models to give you visibility into your infrastructure, no matter how complex it is, with a single tool.

The supervision catalog defines the scope of the information system elements that can be supervised. The supervision catalogue is shared and is permanently enriched with new features.
Conventional technologies : Network, storage, servers, OS
Software applications : databases, applications, middleware
Cloud Technologies IaaS/PaaS, Microsoft Azure AWS, ...
, Configuration and collection

Our partnerships

Since the creation of ServiceNav, innovation and partnerships have always been at the heart of our development strategy.

Our catalogue covers the most important technology partners in the IT world. The acceleration of solutions pushes us to propose new data collection possibilities with each update.

The possibilities of scalability and openness are almost infinite thanks to the generosity of models and technological partnerships.

the collection evolving

Do you have your own Nagios-compatible collection programs? Keep your developments: without a single line of code, you can integrate them into the ServiceNav platform.


, Configuration and collection

Discovery simplified

of IT components

  • Automatic discovery of IT components and application of ServiceNav or specific models
  • Agentless" collection, via API reading and hardware and software feedback,  with no impact on the supervised resources, flexible and secure, as close as possible to the supervised objects.
  • Easy migration mass creation by integrating data files in standard formats

A configuration up-to-date
with the ServiceNav API

Creation of virtual machines on the fly, DevOps culture, computer containerization ... you operate in a highly dynamic context?

With the ServiceNav API Web Services, you meet the crucial challenge of always up-to-date monitoring: creation, modification and deletion of components, automation of maintenance. With the help of our consultants and partners, benefit from production feedback and save time!
, Configuration and collection


Ensure and maintain the availability of its ServiceNav Box fleet

Ensuring the PRA of a ServiceNav Box

Integrate a Datametrie (IP-Label) scenario into ServiceNav

Top Lists

2 - How to supervise an Azure environment

Amazon Web Service Monitoring

AWS fees required for supervision

Configuring a ServiceNav Box to use an authenticated mail server

Using the Global-Plugin-Execution service model

Replacing a Ubuntu 12.04 ServiceNav Box with a Ubuntu 4.0 ServiceNav Box 16.04

3 - Supervise Azure metrics via APIs

Configuring Veeam job supervision

How to use our NetworkAnalysis-sFlow service model

1 - Configuring the box to receive traps

2 - Create a Trap definition file

1 - Prerequisites Azure and Office 365 plugins

Exchange 2013: good supervision practices

VMware Virtualization: Best Practices for Supervision

NetFlow, Device Configuration

Office365-Generic : supervise your Office 365 subscription via APIs

Configuring WinRM on a windows device

Monitoring your network - Good practices

How to use our NetworkAnalysis-NetFlow service model

NetFlow: Prerequisites and configuration

Using generic PowerShell - GLOBAL-PS-Values models

Citrix 7.x Good Practices

Integrating client plugins into ServiceNav

Using ServiceNav WebServices

How do I supervise a 3PAR bay?

Setting up a shared box

Using the generic service model GLOBAL-SNMP-OID

Creating a service template from the generic plugin check_snmp_operation

Importing a ServiceNav Box into Microsoft Azure

Import a ServiceNav Box into Amazon Web Services - AWS

Nutanix: Good Practices

How to monitor an Oracle database from a Ubuntu 16.04 ServiceNav Box?

How to Configure SNMP on Novell SuSE Linux Enterprise Server (SLES) 11

Adapting templates: creating a unitary service model

How to configure SNMPv3 on Ubuntu 12.04

How Nagios Thresholds Work

How to configure snmp v1 on IBM AIX

How to supervise a storwize bay

How do I monitor a Citrix server?

How do I monitor the Datacore SANsymphony-V solution?

How to monitor a Lotus Notes / Domino server

Create companies and sites

Define notification policy for unit services

Define a contact group

Enlarge the disk space of a ServiceNav Box

Setting up the notification

Setting up authentication on an LDAP directory

Setting up a time slot

Configuring notification contacts

Commissioning of a ServiceNav Box

Optimize multi-site and multi-client configuration: inheritance and visibility rules

Define the notification policy for an equipment

Manually add ServiceNav equipment

Manually add a ServiceNav unit service

Use of labels

User management

Conducting a census

Deployment of supervision with a ServiceNav Box

Replacement of a ServiceNav Box

Understand the concepts of the application

Configuring the supervision of an MS SQL Server database

Configuration of supervision accounts

How do I monitor VMware?

Configure supervision requirements on Windows devices

Creating a VMware User for Monitoring

How to monitor an Oracle database?

Installation of ServiceNav Agent

Configure inventory functionality

Linux Requirements Configuration

How do I monitor an Apache server?

How to supervise an OS400?

How to configure the SNMP service on an alcatel Switch?

How do I configure the SNMP for a UCOPIA WiFi controller?

Commissioning of a ServiceNav Box in SAAS mode

4 - Supervise Azure metrics via APIs

Ready to discover ServiceNav

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While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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