Documentations

Manually add a ServiceNav unit service

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1. Add a unit service

To add a unit service without going through the equipment models you must go to the " " section. Configuration"and then in Service > List ».

ServiceNav-Configuration-Service-Add

Click on " + Add ": a configuration window opens.

 

Fill in the general information

ServiceNav-Configuration-Service-Add-InfoGenerale

  • Choose the service model adapted to the control you wish to carry out
  • Enter the service name unit you wish to add to the supervision
  • Define its criticality within the information system
  • Describe in Description the role of this unitary service within the information system

 

Click on the tab " Availability and controls »

ServiceNav-Configuration-Service-Add-On-DispoControl1

  • Inform the purpose of the availability ratio desired (based on a time slot)
  • Choose the time slot for the availability period on which the availability rate will be calculated.
  • Choose the time slot for the control period on which the supervision of the unit service will take place. Attention: it must be identical or cover the entire time slot defined for the calculation of the availability rate.
  • Enter the parameters necessary for the recovery of information by the supervision. (In this example: Alert Threshold, Critical Threshold, Port)
  • Choose one interval of time between two checks (expressed in minutes), or leave the default values

Click on the tab " Relation »

ServiceNav-Configuration-Service-Add-Relations

  • Choose the equipment on which you wish to apply this unitary service. This allows it to be deployed more quickly.
  • Validate once the choice of the equipment(s) has been made.

NB : Do not forget to generate the configuration to make him known to the ServiceNav Box.

 

 

 

 

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