Documentations

Mobile Application: User Service Sheet

On the page

Need some help?

Thanks to the mobile application, it is possible to access the file of a user service supervised by Service Nav and retrieve essential information.

Access to the User Service File

There are several ways to access the User Service record :

  • Via the search for user services
  • Via the dashboard if the user service is on alert
  • Via the Company card and the "User services" menu

Elements of the User Service Sheet

User service record
User service record

On the upper part, it is possible to find :

- The name, type (logo) and company of affiliation

- The number of dependencies in the most critical status and suffixed with a "+" if other lower error statuses exist

- The duration of the last change of status (here 2 weeks)

 

The lower part displays the dependencies that make up the user service with the following information for each one:

- The name and the dependent company

- Status (color bar)

- The type of dependency by the logo (User service, equipment, unit service)

- The type of relationship (degrading in orange and blocking in red)

- The status or number of dependencies in the color circle and the duration.

 

This may also be of interest to you

Mobile Application: Use Cases

Mobile Application: Notifications

Mobile Application: Equipment Sheet

en_USEnglish
fr_FRFrench en_USEnglish

Welcome to ServiceNav!

Need help? More information about our products? Write to us!
You have taken note of our privacy policy.

[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
We use cookies to ensure that you have the best possible experience on our site, and if you continue to use this site, we will assume that you are satisfied with it.

Reserve your place

You have taken note of our privacy policy.