Mobile Application: User Service Sheet

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Thanks to the mobile application, it is possible to access the file of a user service supervised by Service Nav and retrieve essential information.

Access to the User Service File

There are several ways to access the User Service record :

  • Via the search for user services
  • Via the dashboard if the user service is on alert
  • Via the Company card and the "User services" menu

Elements of the User Service Sheet

User service record
User service record

On the upper part, it is possible to find :

- The name, type (logo) and company of affiliation

- The number of dependencies in the most critical status and suffixed with a "+" if other lower error statuses exist

- The duration of the last change of status (here 2 weeks)


The lower part displays the dependencies that make up the user service with the following information for each one:

- The name and the dependent company

- Status (color bar)

- The type of dependency by the logo (User service, equipment, unit service)

- The type of relationship (degrading in orange and blocking in red)

- The status or number of dependencies in the color circle and the duration.


This may also be of interest to you

Mobile Application: Use Cases

Mobile Application: Notifications

Mobile Application: Equipment Sheet

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