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Define a contact group

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Afin de faciliter la gestion des notifications il est très fortement recommandé d’utiliser des groupes de contacts. En utilisant des groupes de contact vous pouvez plus facilement ajouter et supprimer un contact des notifications.

  1. Navigate in Configuration > General > Groupes de contacts.
  2. Cliquer sur le bouton : Add

ServiceNav - Configuration - Groupe de contact

 

Ensuite il suffit de donner un nom et de choisir les contacts actifs que vous souahaitez lier :

ServiceNav - ajouter un groupe de contact

 

 

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