Documentations

How do I search with the mobile application?

On the page

Need some help?

The search functionality allows you to access the following items:

  • Company
  • Supervised equipment
  • User Services
  • Interventions
  • Contacts
  • Around me

To search for an item, press the magnifying glass :

research

Then select the type of items you are looking for.

research choice

Search for a company

Type at least 3 characters of the name of one of the companies available in the supervision or CRM :

Company search

You can also search by location or postal code :

city search    research ste cp

Click on a company card and access the complete company information.

Tip: quickly find the companies you know by city and make more appointments each time you travel!

Search for equipment

Type at least 3 characters of the name of a supervised equipment:

equipment research

Tip: You can also list all the equipment of a company by searching on its name :
equipment research

The equipment category is identified by its icon. The company is written in light grey; in our example it is "RPC - Extranet".

Search for a user service

Type at least 3 characters of the name of a user department or its company:


user service search

Search for an intervention

You can search for a task based on its identifierits company or its location :
inter-num search    social intervention research    research intervention city

Search for a contact

Type at least 3 characters of the name a contact, a company, its postcode or even a city :

search contact name     contact search by company    search contact city

This may also be of interest to you

Mobile Application: Use Cases

Mobile Application: Notifications

Mobile Application: Equipment Sheet

en_USEnglish
fr_FRFrench en_USEnglish

Welcome to ServiceNav!

Need help? More information about our products? Write to us!
You have taken note of our privacy policy.

[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
We use cookies to ensure that you have the best possible experience on our site, and if you continue to use this site, we will assume that you are satisfied with it.

Reserve your place

You have taken note of our privacy policy.