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How do I monitor the Datacore SANsymphony-V solution?

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Prerequisite

To implement the Datacore SANsymphony-V monitoring solution, the REST models are deprecated in favor of the PowerShell models.

The new Powershell models are compatible with the following versions:

  • Windows Server 2012 or more
  • Version  SANsymphony-V 10.0 PSP3 or more

Note 1: When configuring a Datacore infrastructure, some Datacore servers are isolated on a private network. In order to allow supervision from ServiceNAV, it is mandatory that our supervision box can access the Datacore servers.

Note 2: It is possible to monitor your Datacore infrastructure from a console hosted on a lambda device. You will therefore find in the control settings a "Datacore server name" field which is used to identify the server to be supervised. If the model is positioned directly on the Datacore equipment, the field "Datacore server name" is not useful but must still be filled in.

DataCore Supervision Scope

In order to supervise the SANSymphony-V solution, we have developed the following 8 control points:

  • DATACORE-PS-Customer-Status : Checks the connection status of remote machines to the Datacore SANsymphony.
  • DATACORE-PS-Alert-level : Displays alerts from a DATACORE SANSymphony server. Possibility to filter on the alert level.
  • DATACORE-PS-Physical-Disk-Status : Collects the status of configured Physical Disks.
  • DATACORE-PS-Pool-Disk-Status : Collects the status of the configured Disk Pools.
  • DATACORE-PS-Snapshot-Status : Collects the state of the Snapshots made in a DATA SANSymphony. Gives the Type and state of the snapshot as well as the last date of the snapshot taken.
  • DATACORE-PS-Virtual-Disk-Status : Collects the status of configured Virtual Disks and gives the replication status of virtual disks.
  • DATACORE-PS-Port-Metric : Collects the metrics of a connected port in a SANSymphony DATACORE. Changes status if the port is disconnected.
  • DATACORE-PS-Port-Status : Collects the status of ports in a DATACORE SANSymphony. Changes status if at least one port is not connected.

Configuration :

General

  • Account and Password of a Windows user with PowerShell command execution rights on the Datacore SANSymphony
  • User domain.

Individuals

DATACORE-PS-Port-Metric :

  • Datacore name SANSymphony.
  • Port name.

Metrics :

  • This model manages performance data according to the selected port type. (See table below)

 

DATACORE-PS-Port-Status :

  • Datacore name SANSymphony.
  • Port name.
  • White list of ports to check (optional) If empty checks all ports except those defined in the black list.
  • Blacklist of ports to exclude (optional). If empty controls all ports in the white list.

This model only manages status without performance data. It changes status if at least one port is not connected.

Metrics:

  • N/A

 

DATACORE-PS-Pool-Disk-Status :

This template displays the status of the configured Pool-Disk and changes status if at least one Pool-Disk is not Healthy. An error message is then displayed.

  • Datacore name SANSymphony.

Metrics:

  • BytesUsed in GB per disk pool
  • Prct_BytesUsed in % per disk pool

 

DATACORE-PS-Physical-Disk-Status :

This template collects the status of configured Physical Disks. Changes the status if one of the disks contains (Unknown, NotReady, NoMedia, Offline, Missing)
OR its presence status is 'Unknown'. An error message is then displayed.

  • Datacore name SANSymphony.

Metrics:

  • N/A

 

DATACORE-PS-Virtual-Disk-Status : 

  • Datacore name SANSymphony.

Collects the status of configured Virtual Disks and gives the replication status of virtual disks.

Changes status if at least one of the statuses is Undefined or NotUpToDate OR at least one of the statuses is Failed, FailedRedundancy, Unknow or DoubleFailure. An error message is then displayed.

Metrics:

  • N/A

 

DATACORE-PS-Customer-Status :

  • Datacore name SANSymphony.

Checks the connection status of remote machines. Changes status if at least one client is in the 'NoPortConnection', 'Unknown' or 'PortsConnected' state.

Metrics:

  • N/A

 

DATACORE-PS-Alert-level:

Displays alerts from a DATACORE server. Possibility to filter on the alert level [Trace, Info, Warning, Error, Diagnosis]. Changes status if for a given alert level for a given period of time the thresholds are reached.

  • Datacore name SANSymphony.
  • Alert level
  • Analysis period
  • Alert threshold
  • Critical threshold

Metric:

  • PerfData: #nb alert#

 

DATACORE-PS-Snapshot-Status :

  • Datacore name SANSymphony.

Collects the state of the Snapshots made in a DATA SANSymphony. Gives the Type and state of the snapshot as well as the last date of the snapshot taken. Changes state if the snapshot status is different from 'Healthy' or the state Failure is different from 'NoFailure'.

Note: If no snapshot is taken the returned state will be OK.

Metrics:

  • N/A

 

Weather

Example of application weather.

 

 

 

REPORTS

Sample report :

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