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IT Supervision in the Cloud Age

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Bruno RICHOUX
Product and Service Director

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When a company decides to take advantage of the many benefits of the cloud, whether it is a private, public or hybrid solution, the implementation of a sophisticated and efficient platform for monitoring its IT system is essential. Companies need to monitor data hosted in separate centers, juxtaposing the various physical and virtual IT resources. Applications must run continuously and be accessible anytime, anywhere.

How do you set up infrastructure monitoring to ensure that cloud-run applications are working properly for customers?

Adopting resources in the cloud has a real impact on an organization's ability to supervise equipment that is not within its 4 walls. While the leverage of the cloud offers unparalleled access to scalability and flexibility, the result is a loss of control and direct visibility. Simply measuring the availability of services in the cloud is not enough. The entire underlying infrastructure must be monitored to ensure application operation and performance.

Going to the cloud without losing visibility

The majority of companies choose to rely on a solution of hybrid cloud A portion of their applications are hosted in a public cloud, while others remain on internally managed servers delivered via the corporate network. The performance of externally hosted applications and those hosted in their own data centers must then be monitored.

The main challenge for ISDs is tocombine existing and new cloud infrastructure. A sophisticated supervision platform is required. This monitoring solution must be able to combine the metrics collected via the cloud platform API with the existing infrastructure collecting metrics via SNMP and other standard protocols.

Traditional monitoring tools are often unable to give teams the visibility they need in infrastructures they do not own or do not have full administrative control over.

End-user experience

No matter where they are hosted, the end user is expecting a positive and seamless experience of the applications he uses. Supervision brings significant value to the enterprise when it provides a clear picture of what the end user is experiencing when using an application hosted in the cloud.

It is essential to have a platform that can Collect data from the cloud and standardize it for integration into the "classic" metrics stream.. The right monitoring platform will treat data from the cloud the same way it treats data from other sources. CIOs can monitor, alert, and report on data from any source. When the data from all objects and devices is standardized - regardless of whether they are in a data center or in the cloud - you get complete visibility of the network and applications.

The IT supervision software ServiceNav Monitoring offers one optimal visibility of all layers of the information system, whether it's networks, servers, storage, applications or cloud services. A Intuitive, customizable and scalable solutionwhich adapts to the needs, requirements and constraints of each company.

Our team, expert and passionate, accompanies you in the configuration and deployment of this monitoring solution that will allow you to ensure the continuous operation and performance of your services and applications, whether or not they are hosted in the cloud. Real-time, end-to-end monitoring allows you to make informed decisions based on the entire infrastructure.

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