Monitoring & Alert

A single monitoring

for your IS

Infrastructure, network, application, cloud, with a single platform, you monitor your system!

monitoring, Monitoring & alerting
monitoring, Monitoring & alerting

Deliver your
promised IT

In order to respond to technological developments, ServiceNav meets the challenges of IT infrastructures, which are becoming increasingly complex and extensive, and the performance challenges of applications dependent on software, hardware and network. This monitoring tool allows you to visualise this new generation of IT environments through monitoring and an alert system, capable of making you more agile.
anticipation, + anticipation, + speed of diagnosis, + efficiency of action and - false positives: this is the winning equation for ServiceNAV.

Monitoring

monitoring, Monitoring & alerting

Monitoring
of servers

Regardless of your choice of infrastructure, all your servers are monitored within the same platform, thanks to unified data collection in ServiceNav.

  • Physical and virtual servers, on premise and in the Cloud
  • VMware hypervisors, HyperV
  • Major market OSes: Windows, Linux, Solaris, AIX, AS400
  • Databases: Microsoft, Oracle, MySQL, PostgreSQL
  • Application Processes and Services
  • IaaS Cloud Services / Microsoft Azure PaaS, AWS

Monitoring
from network

A deterioration in network quality leads to a lack of productivity, which is why ServiceNav collects and alerts over a very wide range of fields.

  • Availability of network links
  • Prevention of bottlenecks: measuring the bandwidth used
  • Identification of consumer applications and users: Netflow Monitoring
  • Hypervision of network performance: integration with ACCEDIAN SkyLIGHT
monitoring, Monitoring & alerting
monitoring, Monitoring & alerting

Monitoring
application

Applications are at the heart of the organization, without them, impossible to produce! At the heart of the subject, application performance management.

  • Services and application processes started
  • Availability of communication ports between servers / services
  • Databases: MsSQL, Oracle, MySQL, PostgreSQL
  • Performance of access to databases, long queries
  • Monitoring of data communications between applications (batch, streaming)
  • Website Availability

Site monitoring and web-based applications

Digital is an increasingly important issue for companies, with the growth of e-commerce and the development of Web applications. Hence the importance of supervision that also includes this monitoring.

  • Website availability monitoring, web page display performance collection 
  • Code-free integration with third-party products running application scenarios: ip-label, Itexis, Selenium 
  • Adding the result of the application scenarios to the ServiceNav weather forecast
monitoring, Monitoring & alerting

Alert

Identification of policy priorities

ServiceNav defines and prioritizes different alert criteria to give you a clear view and intelligent notification.

  • Definition of alert thresholds
  • Construction of a weather by service
  • Multi-criteria filtering in the dashboard
  • Notifications differentiated by subject matter
  •  Visual alert system (color, picto ...)

Notifications
multi-channel alerts

A system able to embark all modes of communication to inform you as you wish!

  • MMS
  • Email
  • Voice message
  • Push Notification on the mobileApp ServiceNav
  • Escalation of notifications
  • Teams, Slack
  • External syslog systems
monitoring, Monitoring & alerting

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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