IT Services Weather

Measure
the availability of the IS

Get a single view of the health of IT services or business applications using a familiar analogy to weather forecasts.

Météo des services, Météo des services
Météo des services, Météo des services

Deliver your
promised IT

The CIO business is constantly evolving in line with new technologies and the needs of ultra-connected and ultra-demanding clients in terms of the quality of the services provided to them. Their primary mission today is the constant optimization of applications in order to improve the user experience. Maintenance must take a minimum amount of time to allow CIOs to focus on this.

Météo des services, Météo des services

Measure
application performance and availability

Where traditional monitoring software simply delivers equipment status, application performance or resource usage, ServiceNav delivers context-sensitive information and prioritizes impact.

The service weather offers a real mapping of the services and hardware components at the origin of the identified problems:

  • Functional services, 
  • Degraded service,
  • Services unavailable. 

By focusing on degraded or unavailable services, you can determine precisely where to concentrate resources to optimize the availability and performance of your information system.

Identification
the components that cause failures or drops in performance

The use of this feature brings the graphical modeling of an environment, and from the metrics, the identification of root causes in case of problem.

It distinguishes dependencies, establishes hierarchies, and generates reports highlighting any deterioration, loss or unavailability of services.

The operator of the information system is informed in real time and can intervene before the situation becomes critical. He is able to act proactively and thus focus on improving services.

Météo des services, Météo des services

Measuring is drive

More than ever, the complexity of today's infrastructures requires an efficient work methodology to optimize the availability and performance of IT services.

Météo des services, Météo des services

The ServiceNav monitoring platform, a valuable ally in the formalisation and monitoring of the continuous improvement plan for your information system.

PLAN
Identification of optimizations capacity, availability, performance
Definition of strategic priorities

DO
Continuous monitoringvalidating the changes
Full traceability the actions of the operation

CHECK
Real time vision of the system after intervention
Monitoring progress availability and performance

ACT
Validation of positive impact of the transactions carried out
Definition of the following priorities

Documentation

Define notification policy for user services

User service: concept, configuration and best practices

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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